Title
Estudios de usuarios en archivos municipales. Una aproximación teórica y práctica
En la línea de sus estudios sobre archivística aplicada, el profesor Rubio, aborda un tema no tan usual dentro de la corriente general de la disciplina: los estudios de usuarios. A través de una metodología propia y apoyado en un sólido estudio de caso, nos presenta una propuesta novedosa de aplicación de los estudios de usuarios a los archivos municipales, considerando que todavía descubre numerosos y valiosísimos datos que antes permanecían secretos en las íntimas e insospechadas relaciones información-usuario-servicio de archivo, datos que apoyan las funciones inherentes de la gestión documental de archivo en aras a ofrecer siempre un mejor servicio al usuario.
En la línea de sus estudios sobre archivística aplicada, el profesor Rubio, aborda un tema no tan usual dentro de la corriente general de la disciplina: los estudios de usuarios. A través de una metodología propia y apoyado en un sólido estudio de caso, nos presenta una propuesta novedosa de aplicación de los estudios de usuarios a los archivos municipales, considerando que todavía descubre numerosos y valiosísimos datos que antes permanecían secretos en las íntimas e insospechadas relaciones información-usuario-servicio de archivo, datos que apoyan las funciones inherentes de la gestión documental de archivo en aras a ofrecer siempre un mejor servicio al usuario.
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Shipping & Returns
Shipping
We deliver your parcel within 2–3 working days. As soon as your package has left our warehouse, you will receive a confirmation by email. This confirmation contains a tracking number that you can use to find out where your package is.
Returns
We offer free returns within 30 days. All you have to do is fill out the return slip that you received in your package and stick the prepaid label on the package.Please note that it can take 2 weeks for us to process your return. We will do our best to complete this process as soon as possible.
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This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
Warranty
We provide a 2-year limited warranty, from the date of purchase for all our products.
If you believe you have received a defective product, or are experiencing any problems with your product, please contact us.
This warranty strictly does not cover damages that arose from negligence, misuse, wear and tear, or not in accordance with product instructions (dropping the product, etc.).
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
We accept payments with :
Visa, MasterCard, American Express, Paypal, Diners Club, Discover and more.